We use cookies to bring you a great browsing experience - and to find ways to make it even better. Average Openreach Engineer yearly pay in the United Kingdom is approximately 28,954, which is 16% below the national average. Further, I was aware of my responsibility to look out for a visiting Openreach engineer (or sub-contractor) and was ready to direct them to the location where the work was to be carried out. Solved: Openreach engineer never turned up - BT Community If you test positive for COVID-19 within 14 days of an engineer visiting you,please contact usso we can inform the engineer that visited you. No credit card required. How to tell us if you see any problems with the Openreach network that could be dangerous to the general public, like damaged cables or telephone poles. By continuing to browse, you accept the use of cookies. If you're at home or work andhave a problem with your phone or broadband or want to change an engineer appointment you MUSTcontact your service provider (the people who you pay your bill to). [CDATA[ You will get it resolved quicker if you contact them and I would try BT first. We also identify investment opportunities and develop tools that improve our decision-making, helping to maximise our returns. Remember, your engineer can arrive at any time within your allocated time slot, so please make sure you've allowed enough time for them to arrive. We make sure that Openreach is managed responsibly and uses best practice across the board. Here 24/7, 365 days a year, why not post your question? OpenReach could seriously take a leaf out of EE or Sky's book on customer service. Openreach Engineer (Current Employee) - Midlands - 6 October 2022 Worked at Openreach for 10 years, its a solid job but the company do not care aboit their employees, missing pay and bullying from team leaders and managment. Here at Openreach we bring people together. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Openreach Field Engineer Trainee Interview Questions However, DoNotPay can help you skip the queue and wait in line for you until the phone is connected to a representative. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Openreach relies on having great people in our teams and supporting them so they can reach their full potential. This will involve a complete review of your complaint to make sure nothing has been missed. // ]]> Search. [Option 2: engineer actions or speech were offensive and I felt that the visit should be aborted].
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