Sometimes you need a quick answer to a health question. You may also get additional benefits and services not covered by Original Medicare. 4/1 - 9/30, Mon. Well provide confidential answers to your health-related questions. If you wish to stay on this website, please click Cancel. Find everything you need in the member online account. Plus, we make it easy for you to $40 gift card each year for Members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities). Coverage Determinations and Redeterminations for Drugs, Prior Authorization, Step Therapy and Quantity Limits, UCLA Alzheimer's and Dementia Care Program, Family Caregivers Online - Behavior and Emotions of Aging, Family Caregiver Alliance - Behavior Management Strategies, Family Caregivers Online - End of Life Issues, Family Caregivers Online Housing Options and Long Term Care, Read more about Depression - What it is and What it is Not. Provider Services HotlineCall 713.295.2295, 8:00 a.m. - 5:00 p.m., Monday Friday. this.go=function(){if(this.check()){var a=document.createElement("script");a.type="text/javascript";a.src=g;document.body&&document.body.appendChild(a)}}; | Member ServicesLocal: 713.295.2294 | Toll-Free: 1.888.760.2600Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m. | Massachusetts. Reach a registered nurse 24 hours per day, 7 days per week*. Our 24-hour Nurse Line is available anytime you have questions about an illness or injury, need direction about next steps, or just want reassurance. The nurses also provide health education, nurse-initiated follow-up, and network referrals. 24 Monday to Friday + 3. The information you will be accessing is provided by another organization or vendor. If you need answers to questions about your health care coverage, call the Member Service number on your ID card. Talk to a registered nurse about minor symptoms by phone, day or night. | What is the nurse line Caregiveraction.org, Dementia/Alzheimers For more information contact the plan or read the Buckeye Member Handbook. Nurse Advice Line for all Members 24 hours per day to help Members decide where to go to get the care needed. Deutsch | The Microsoft-dedicated customer service representative can help with: Representatives are available Monday through Friday, 5:00 a.m. to 8:00 p.m. Pacific Time. If you are a job applicant who requires reasonable accommodation in the job application process, please contact [emailprotected]. Dual Eligible Special Needs Plans (D-SNP). We make it possible for you to talk to a registered nurse at any time24 hours a day, 7 days a week, 365 days a year. Your Payer Express log in may be different from your Aetna secure member site log in. Multicare pays its employees an average of $25.22 an hour. Eldercare.gov, Family Caregiver Alliance The call is free. Call a licensed agent at ${dynamicPhone} ${tty},${hours}. Here are just a few examples of when to go to the ER: {{year}} Concentra, Inc. All rights reserved. Read about the training that our registered nurses go through. The service is personal, confidential and available at no cost. WebNurseLine services by UnitedHealthcare are available 24 hours a day, 7 days a week, at no additional cost to you.